Situation
Task
Action
Result
Standard Bank identified an opportunity to modernise its TreasuryOnline and MoneyMarket platforms after the success of previous improvements made to the MoneyMarket experience. Both products were powerful enterprise treasury management tools used by corporate clients to manage liquidity, foreign exchange, and financial risk, but their complexity often slowed day-to-day operations, impacted cash flow forecasting, and created unnecessary friction for users.
As one of Africa's leading corporate banks, Standard Bank wanted to simplify these highly specialised products while introducing new capabilities that leveraged automation, business intelligence, and financial compliance. A key initiative was designing a new Live Interest Rate experience that would allow clients to view real-time market rates and submit transaction requests directly through the platform.
As the Lead Product Designer, I was responsible for redesigning key areas of both the MoneyMarket and TreasuryOnline platforms to improve usability while maintaining the sophisticated functionality required by treasury professionals.
The challenge was to translate highly technical treasury workflows, financial terminology, and complex trading processes into intuitive experiences that increased efficiency, reduced cognitive load, and supported faster, more informed financial decision-making.
Worked closely with Standard Bank stakeholders, treasury specialists, FX traders, business analysts and engineering teams to understand existing workflows, identify pain points and uncover opportunities to improve the overall product experience.
I led the end-to-end UX and UI design across multiple TreasuryOnline and MoneyMarket features, conducting user research, competitor analysis, journey mapping, information architecture, interaction design, prototyping and usability testing.
I designed and refined experiences for treasury management, live interest rates, FX transaction requests, interest accrual management, reporting and access management, simplifying complex financial workflows while ensuring regulatory compliance and operational accuracy.
Design decisions were validated through user testing and stakeholder feedback, allowing workflows to be continuously refined and improving usability across the platform.
01
Delivered a significantly simplified treasury management experience that enabled corporate clients to perform complex post-trade market operations through a single, secure platform.
02
The redesigned experience improved access to live interest rates, streamlined FX transaction requests, simplified treasury reporting, and supported more effective liquidity management and cash flow forecasting.
03
The work helped strengthen Standard Bank's enterprise treasury offering by improving operational efficiency, reducing user friction, and creating a scalable foundation for future treasury and foreign exchange capabilities while supporting better financial governance and risk management.